Frequently Asked Questions

 

SHIPPING

 
What are the Shipping Costs?

  • The costs for Shipping, Handling  is FREE

 
When can I expect delivery?

  • Our products are sent via Standard Airmail from Asia and takes approximately 2 weeks. We do ask you to wait for 21 days from dispatch before contacting customer support, as some items take longer depending on your country and location.


How will I know my order has been shipped?

  • We ship within 48 hours. You will receive an email from us confirming shipment. If more than 3 working days have passed and you have not received a Shipping Notification , please contact us immediately.


Can I track my order?

  • We ship using Standard Airmail which does not have tracking. We use this method because it has a very high success rate.


Is shipping discreet?

  • Absolutely,We respect your confidentiality by packing all products in unmarked plain flat envelope packages without reference to the contents or to  our website.

 
What countries do you ship to?

  • We ship to most countries.


PRODUCTS


Are your products the same as their pricier "name brand" counterparts?

  • Only the packaging and branding are different, the effects are the same. We only supply top quality Generic alternatives.


If I purchase your product now what will the expiry date be?

  • Our products have a shelf life of 3 years. Our stock is always under 6 months old, you can expect a shelf life of another 2 to  2½ years.


Are the pictures in the products section the items you will ship me?

  • In most cases, you will get exactly what you see. We have a number of shippers, so product boxes and content change sometimes depending on stock,


What if these medications don't work for me, can I get a refund?

  • These medications are effective in 80% of ED cases, if you are in the 20% simply return the unused product to the address on our contact page and we will provide you with an Option to exchange of  products  or  refund on any hermetically sealed unused product.


What are the payment methods?

  • 1.Western Union and we will compensate the surcharge  fee by giving you 8 tabs  of Suhagra-100mg  .   Please e-mail info @ suhagra100.com for our  details

  • 2. Bank Deposits/Transfers: Please e-mail info @ suhagra100.com for our bank details. Again any surcharge fee will be compensated with 8 tabs Suhagra-100mg